Brea Tell Us keeps city requests in one tracker

Brea’s Tell Us tracker is the city’s online place for concerns, questions, and department requests. It lets people choose a category and log in later to check existing requests.

That is useful because Brea requests can belong to several different desks. Public Works handles streets, roadway signs, sidewalks, traffic signals, streetlights, storm drains, and the sewer system, while code or planning questions go somewhere else.

Before using the tracker, decide what kind of issue you are reporting. Then give the nearest address, cross street, side of the street, and a photo if it helps. For street sweeping, tree trimming, or other maintenance questions, Public Works also posts a phone and email contact.

Use Tell Us for normal city handling. Anything urgent, unsafe, or law-enforcement related should go through the direct contact for that situation.