California note
Chino Hills utility and service requests split by the problem
Chino Hills has a handy split for everyday city chores. Water and sewer billing questions go to Utility Billing Customer Service. Trash service questions go to Waste Management Customer Care.
For water or sewer bills, Utility Billing is 909-364-2660. Waste Management Customer Care is 800-423-9986 for trash service.
Service requests have their own path. Chino Hills uses Request Tracker and the city app. Those can be used for code issues, graffiti, water, streets, street lights, landscape, and tree-related problems.
Public Works maintenance can also be reported by phone or email. The city guide gives 909-364-2800 and [email protected] for that lane.
Before you send a request, take one clear photo if it helps. Write down the nearest address or cross street. Then pick the closest category: utility bill, trash, code, graffiti, street, water, light, landscape, or tree.
Where to see it
Chino Hills Water and Sewer Service and City Hall Service Guide pages.
Official sources
Official pages
Reviewed July 3, 2026
Current rules, forms, fees, deadlines, maps, and office instructions.
Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.
Connected places
Open the local directory
Related notes
Related California notes
Chino Hills permits and business licenses can overlap
Chino Hills has separate permit, business license, home occupation, and land use clearance paths that can overlap when a business operates from a home or commercial location.
Read next →Chino Hills CodeReport handles code concerns around town
Chino Hills residents can use CodeReport for code enforcement concerns, while the City Hall Service Guide helps separate code, public works, utility, and planning contacts.
Read next →McCoy Equestrian Center keeps Chino Hills' horse side visible
McCoy Equestrian and Recreation Center in Chino Hills combines a former McCoy family residence, barn, arenas, trail access, equestrian events, and community gatherings.
Read next →