California note
Oakland 311 is where many street and property issues begin
OAK 311 routes many Oakland non-emergency requests, including potholes, abandoned vehicles, illegal dumping, graffiti, urgent infrastructure issues, and some code complaints.
In Oakland, OAK 311 is the practical first place for many problems you notice on a block. It is built for service requests as well as questions.
For everyday non-emergency issues, the online route can cover things like potholes, abandoned vehicles, illegal dumping, graffiti, and other public works concerns. If the issue is active and urgent, Oakland uses a phone route for OAK 311, including downed trees or limbs, flooding, sewer overflows, and traffic signal outages.
Property complaints can also connect back to OAK 311. Oakland’s complaint page separates blight, housing, and zoning examples. Those details keep trash and overgrown vegetation from being treated like work without permits, no heat, faulty plumbing, or construction outside allowed hours.
The best request is simple and specific. Give the location, describe what is happening, add a photo if one helps, and choose the closest category. If the problem is on private property, use the property complaint page. If it is in the street, sidewalk, or public way, start with OAK 311.
Oakland has enough hills, older buildings, busy corridors, and tight blocks that small details matter. The right category helps the request land with the right team the first time.
Where to see it
OAK 311, Oakland report-an-issue pages, and Oakland code-enforcement complaint pages.
Official sources
Official pages
Reviewed July 3, 2026
Current rules, forms, fees, deadlines, maps, and office instructions.
Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.
Connected places
Open the local directory
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