Rancho Cucamonga uses RC2GO for many report-a-problem requests

Rancho Cucamonga’s everyday report-a-problem path is RC2GO. The city keeps it under the Report an Issue service page, separate from building safety, public records, police records, and other formal city business.

Use that split when deciding where to begin. A pothole, broken public item, or local maintenance concern is usually a service request. A permit question belongs with Building and Safety. A public record or older document search belongs with the City Clerk or county recorder path. Keeping those lanes separate makes the first message clearer.

For RC2GO, give the closest address, cross street, park name, trail segment, or public facility. Rancho Cucamonga has long arterial streets, foothill neighborhoods, business parks, and older Route 66 areas, so location detail matters. If the issue involves immediate danger, fire, crime, or a fast-moving traffic hazard, use emergency or public safety contacts instead of a routine service request.