San Bruno building permits use MGO Connect

San Bruno’s building permit path runs through the Building Division and MGO Connect. The division handles permits, plan review, and inspections for residential and commercial work, while MGO Connect is the online place to apply, track an application, exchange documents, pay fees, and request inspections.

The online setup is useful because San Bruno has hillside streets, older neighborhoods, airport-adjacent areas, apartments, small businesses, and homes where a project can involve more than one detail. A reroof, bathroom remodel, service upgrade, deck repair, and tenant improvement may move through the same portal but need different support.

City Hall counter hours still matter if you need staff help, but the online portal stays available for permit requests and inspection scheduling. Set up an MGO account before you are ready to apply, so the upload and inspection steps are not waiting on login setup.

Before starting, gather the address, project description, owner or contractor details, plans or product sheets, and any permit history you already have. Once a permit is active, keep the permit number handy so inspection requests and follow-up messages stay tied to the right job.