California note
Thousand Oaks service requests can be tracked or sent anonymously
Thousand Oaks uses its service request tool for non-emergency city issues such as potholes or landscape problems, with account tracking or anonymous reporting options.
Thousand Oaks uses MaintStar Mobile Citizen for city issues that need attention but are not emergencies. Potholes and landscape problems are two examples on the city page.
Create an account if you want to track the status, or report anonymously if you do not need updates. Give the nearest address or intersection, a short description, and a photo only when it is safe to take one.
Check whether someone has already reported the same spot, then save the request number if you use an account. A clear map pin helps on long streets and near open-space edges.
Do not send an urgent problem through the routine form. The city gives 805-449-2499 for an emergency service request. Streetlight outages go to Southern California Edison instead. Check those two routes before you spend time on the wrong form.
Where to see it
Thousand Oaks Report an Issue or Request Service page.
Official sources
Official pages
Reviewed July 28, 2026
Current rules, forms, fees, deadlines, maps, and office instructions.
Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.
Connected places
Open the local directory
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