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Yorba Linda MyCivic 311 requests need the right category

Yorba Linda uses MyCivic 311 for service requests, with web and app options, category selection, address entry, photos, notes, and Public Works follow-up.

Yorba Linda uses MyCivic 311 for many service requests. You can use the web portal or the app. The basic steps are to choose the right category, enter the address, add a photo if it helps, write a description, answer any extra questions, and submit.

The category is the key step. A park issue, pothole, sprinkler, traffic signal, streetlight, construction concern, or landscape concern should not all be sent as the same kind of request. Pick the closest match so Public Works can route it.

For follow-up, keep the request number. Use that number when emailing or calling about the same service request, so staff can match your question to the right ticket.

For issues after normal business hours that need quick attention, use the phone path shown on the city page instead of waiting on the portal. For routine repairs, MyCivic 311 keeps the location, photo, and notes together.

Where to see it

Yorba Linda MyCivic 311 service request pages.

Official sources

Official pages

Reviewed July 4, 2026

Current rules, forms, fees, deadlines, maps, and office instructions.

Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.

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