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FresGO 311 is Fresno's non-emergency city request door

Fresno residents can use FresGO 311 for non-emergency city issues such as graffiti, dumping, potholes, sidewalks, roads, landscaping, water, sewer, solid waste, parking, and missed-bin questions.

Fresno has a lot of everyday city issues that are important but not emergencies. FresGO 311 is the cleaner starting place for those.

Use it for things like graffiti, illegal dumping, potholes, sidewalk or roadway problems, landscaping issues, water or sewer concerns, solid waste items, parking issues, and missed trash-bin service. Fresno lets residents report through the FresGO app, a service request link, 3-1-1, or the 559-621-CITY number.

Give the city enough detail to find the spot. A nearby address, cross street, pole number, photo, bin location, or short description can save a lot of back-and-forth. If the issue is on a highway, Fresno points people toward Caltrans instead.

Keep 911 for emergencies, crimes in progress, or anything that may put people in immediate danger. For the regular city stuff that still needs attention, FresGO keeps the request trackable.

Where to see it

City of Fresno FresGO 311 page and service request link.

Official sources

Official pages

Reviewed July 4, 2026

Current rules, forms, fees, deadlines, maps, and office instructions.

Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.

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