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Hanford utility service starts at Utility Billing

Hanford Utility Billing handles customer billing for water, refuse, and sewer, and new service requires an application plus ID and lease or ownership paperwork.

Hanford’s Utility Billing office is the place to start for water, refuse, and sewer billing. That is a useful split to know because the same household account can touch daily water service, trash pickup, sewer charges, online bill pay, and repair contacts.

To start service, Hanford asks new customers to visit the Utility Billing Division at 315 N. Douty Street and fill out an application. Bring a current government photo ID. Renters also need a rental or lease agreement. New owners need a final buyer’s statement or closing escrow document. A deposit may be required.

The utility page also gives separate phone paths for utility bills, sewer service, refuse pickup, and maintenance or repairs. That helps keep a billing question from getting mixed up with a field repair or pickup issue.

Gather the address, move-in date, ID, and proof that connects you to the property before handling service paperwork. If you are asking about a bill, bring the account number. If you are asking about a repair, write down the location and what you can see.

Where to see it

Hanford Utility Division page.

Official sources

Official pages

Reviewed July 5, 2026

Current rules, forms, fees, deadlines, maps, and office instructions.

Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.

Connected places

Open the local directory

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