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Highland report requests should start with the city map

Highland's report page routes public works and code concerns, but it also reminds residents to confirm whether the spot is inside Highland's city limits.

Highland has a report portal for problems, concerns, and unsafe conditions, but the first detail is the location. Some addresses that feel like Highland may fall under San Bernardino County or another nearby agency.

Before you send a request, use the city map link on Highland’s report page if the spot is near an edge, hillside road, or county pocket. That can keep a sidewalk, street, or code concern from sitting in the wrong inbox.

For right-of-way issues, be as exact as you can. Streets, sidewalks, alleys, parkways, signs, and utility corridors may involve public space, but nearby property owners can still have some maintenance duties. A cross street, photo, and short description help staff sort that out.

Graffiti in progress is different from cleanup after the fact. Highland gives the Sheriff’s Department number for people actively defacing public property; cleanup requests can go through the report path.

Where to see it

Highland Report an Issue page.

Official sources

Official pages

Reviewed July 4, 2026

Current rules, forms, fees, deadlines, maps, and office instructions.

Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.

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Open the local directory

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