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Richmond building permits now start in iMS

Richmond has moved building permit applications to the iMS portal, and older eTRAKiT users can use the same email when setting up access.

Richmond building permit work now starts in iMS. That is worth knowing if you find an older page, email, or saved bookmark that still points you toward eTRAKiT.

For a home project, the first question is whether the job touches structure, electrical, plumbing, mechanical, roofing, demolition, or a bigger change to the building. Small repairs can still land in different lanes, so it is better to check before the work starts.

If you used eTRAKiT before, Richmond’s permit page points people toward registering in iMS with the same email. That helps connect older account history with the newer permit system.

Before you sit down to apply, gather the project address, owner or contractor information, and a short description of the work. For reroofing, planning review may need a photo of the existing roof. For remodels, additions, or tenant improvements, expect more plan detail.

The cleanest path is to start with the permit page, then use iMS once you know which project type fits.

Where to see it

Richmond Obtaining Permits page.

Official sources

Official pages

Reviewed July 4, 2026

Current rules, forms, fees, deadlines, maps, and office instructions.

Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.

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