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Riverside utility service starts with the RPU service maps

RPU opens, stops, and transfers city electric and water service, but the two service areas are not identical. Check both addresses before treating a move as a transfer.

Riverside Public Utilities opens, stops, and moves city power and water service. Check both maps first because the power and water areas are not the same. A transfer works only when both homes use RPU for that service.

An online customer must be at least 18 and be the main account holder. The form uses a Social Security number to check the person’s name and credit. It also asks for email, the service address, a clear path to the meter, and payment of old Riverside bills. If the online check fails, RPU asks for two IDs, and one must have a photo.

The form takes dates from tomorrow through 30 days ahead. Give RPU at least two workdays. A receipt only shows that RPU got the form; it does not mean the job is done. To stop service, have the address, new mailing address, stop date, name, phone, and email. For a move, have both addresses and both dates.

If RPU asks for a deposit, the city’s 2026-27 fee list sets a minimum of $211 for power and $42 for water. An RPU bill may also show sewer, trash, streetlight, or other city fees. Public Works or 311 handles many problems in the field, but RPU still handles the bill.

Where to see it

Riverside Public Utilities start-stop-transfer and contact pages.

Official sources

Official pages

Reviewed July 28, 2026

Current rules, forms, fees, deadlines, maps, and office instructions.

Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.

Connected places

Open the local directory

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