California note
San Bernardino water and trash use separate accounts
San Bernardino Municipal Water Department handles water accounts in its service area. Burrtec has a separate account for city trash, recycling, organics, bulky collection, and street sweeping. Check SBMWD’s service-area map before assuming a San Bernardino mailing address uses that water department. Nearby unincorporated county service is another lane.
To start water, call 909-384-5095 or visit SBMWD. Bring valid photo ID. A tenant needs the owner’s authorization. An owner needs a final settlement statement or recorded grant deed. SBMWD quotes the deposit and adds a nonrefundable $40 setup fee to the first bill. It credits the deposit back after 24 straight months of good payment history.
To stop water, call or visit and allow two business days. The account does not close, transfer, or reopen on its own.
For bulky waste, San Bernardino residents receive two no-charge Burrtec pickups per year, with up to five items each time. Call 909-804-4222 at least one week before the regular collection day and give the item list. Concrete, rock, dirt, and construction debris are excluded; tires are limited to two. Use the city’s address map for the actual sweeping day. The city does not hold Burrtec account or payment records.
Where to see it
SBMWD customer service page and San Bernardino Integrated Solid Waste Management Division.
Official sources
Official pages
Reviewed July 28, 2026
Current rules, forms, fees, deadlines, maps, and office instructions.
Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.
Connected places
Open the local directory
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