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Ask SLO is San Luis Obispo's service request door

San Luis Obispo uses Ask SLO for routine city questions, service requests, and issue reports, while emergencies and non-emergency dispatch use separate phone paths.

Ask SLO is San Luis Obispo’s main online place to report an issue, ask a question, or request a city service. It works best for things that are not emergencies and do not need police or fire to respond right away.

In a college town with downtown blocks, hillside streets, parks, open-space edges, and busy bike routes, a clear location saves time. For a routine request, give the closest address, cross street, landmark, and a photo if the location is easy to miss.

Keep the description short and useful: what happened, where it is, and whether it blocks travel, affects a sidewalk, or needs a city crew. Staff then have enough to route it without turning the request into a long story.

Emergencies go to 911. Non-emergency police or fire help uses the dispatch number on the Ask SLO page, not the routine service request path.

Where to see it

San Luis Obispo Ask SLO page.

Official sources

Official pages

Reviewed July 4, 2026

Current rules, forms, fees, deadlines, maps, and office instructions.

Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.

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