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iPlacentia can send photos and locations with a request

The iPlacentia app lets residents report issues such as potholes, graffiti, and streetlight outages, then tracks the request after it is sent to the right department.

iPlacentia is the city’s mobile path for service requests. It can be used for things like potholes, graffiti, and streetlight outages, and the request is sent to the department that reviews that kind of issue.

The location tools are the best part. iPlacentia can use GPS to help place the issue, which is useful around shopping centers, schools, parks, rail crossings, and residential streets where a short description may not be enough.

If you use it, still write the location in plain words. Add the nearest address, cross street, or landmark, then attach a photo if it helps. That gives city crews something clear even if the GPS pin is a little off.

The app also tracks the request and notifies the person who submitted it when the city receives it and when it is resolved. Emergencies and crimes in progress still belong with 911.

Where to see it

Placentia iPlacentia App page.

Official sources

Official pages

Reviewed July 4, 2026

Current rules, forms, fees, deadlines, maps, and office instructions.

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