California note
Sacramento 311 is the city service request shortcut
Sacramento 311 handles non-emergency city service requests and questions, including potholes, abandoned vehicles, illegal dumping, and many other city-service problems.
Sacramento 311 is the place to start when the problem is a city service issue, not an emergency. It is built for questions, reports, and follow-up.
Good examples include potholes, abandoned vehicles, illegal dumping, and similar city-service problems. The 311 page links to the customer service help center, the mobile app, FAQs, incident maps, and contact options for calling or emailing.
Sacramento can feel like several cities in one: older central neighborhoods, river edges, newer subdivisions, busy corridors, and state-office blocks. A clear request helps the city route it. Include the address or nearest cross street, what you saw, when you saw it, and a photo if it is safe to take one.
If you are outside Sacramento city limits, the 311 page gives a separate phone path. That small city-versus-county check matters around the edges of town.
Where to see it
Sacramento 311 Customer Service Center page and 311 help center.
Official sources
Official pages
Reviewed July 4, 2026
Current rules, forms, fees, deadlines, maps, and office instructions.
Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.
Connected places
Open the local directory
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