California note
San Jose utility bills may be city, PG&E, or both
A San Jose move-in can involve city water or garbage billing plus PG&E electric and gas service, so the bill name is the best first clue.
For a San Jose move-in, do not assume one company handles every utility.
Electric and gas service often starts with PG&E. Water and garbage can depend on the address, the building type, and the name printed on the bill. Some customers see San Jose Municipal Water. Some apartments, condos, and mobile home parks may have city utility billing tied to water or garbage service.
The easiest first move is to look at the bill, lease, closing papers, or move-in packet. Write down the account name, service address, customer number, and due date.
If the bill says San Jose Municipal Water, use the city water bill page. If the bill is for San Jose water or garbage service in a shared building setting, use the city utility bill page. For electric or gas start, stop, or transfer, use PG&E.
This keeps a simple move from turning into three separate phone calls.
Where to see it
City of San Jose utility bill pages and PG&E start, stop, or transfer service page.
Official sources
Official pages
Reviewed July 3, 2026
Current rules, forms, fees, deadlines, maps, and office instructions.
Rules, forms, fees, deadlines, and office procedures can change. Check the current page before you file, pay, or rely on a date.
Connected places
Open the local directory
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